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      CommentAuthorNick
    • CommentTimeMay 19th 2009 edited
     
    Because there are apparently a few glitches that need to be worked out in the Forum software, I opened a new discussion so (1) you can report errors (2) and I can keep you informed of attempts at fixes. Here's the story so far:

    Several folks have reported that the Forum gives them an error message when attempting to post. I've also been informed that there are failed login attempts and inintended sign-out. I've copied and moved the relevent posts here:

    Dusty:
    A get a notice that reads "having some difficulties authenticating your post information" then, it appears if I "add your comments" a second time, without changing anything, it works.
    Take no corrective action yet, this is most likely something that I am doing wrong.

    Dusty again:
    I still have the same problem today. When I attempt to post this message (add this comment) I will get the same report.
    I then post it again and it goes.

    Nick:
    Dusty, I've got the same problem you do. Are you using IE7? There are some comments out on the web that the forum software I've chosen may not work as well with IE, particularly IE7, as it does with Mozilla and Safari. For that reason, I'm using IE7 to see if any problems crop up.
    Additionally, the Forum seems to be signing me out every now and then when I hit the "Back" button on my browser. Anyone else experiencing this? Or is it my breath?

    Colday:
    Nope, not you! I stepped out for a minute to get a snack, came back to find I couldn't post. Then I discovered I was signed out. I was just reading this post, & went to respond & found I was signed out again! This time I clicked "remember me".

    Nick:
    Gotta feeling, Steve, that there is a "timeout" somewhere in the PHP code that is signing us out when we take time to write a comment or raid the refrigerator. I'll go through the config file later today and see if I can find it. Thanks for the report.

    Nick again:
    Steve, Dusty -- Found some garbage in the config file that could be causing both problems. Apparently an "installer" error. I replaced the defective config file with a clean one and I'm holding my breath. Let me know if the fix works.

    Beeg:
    Nick, would we that are having that problem have to close and reopen WC, for it to take effect?

    JPG40504:
    FYI I be using firefox & got the 'dusty' problem. This is a test to 'see' if problem reoccurs.
    YES! it did occur! Trying again!
    Seems to ALWAYS work the second time!

    Drangondncr:
    I was just wondering. I logged in, then read a few posts, then decided to post, hit the "Start a new discussion", typed what I wanted to say, then clicked "Start your discussion" and I was told I needed to log in. Then a little later, I noticed I wasn't signed in again. Our we time out if we are just reading post after logging in?

    I have carefully reviewed the config file and several others where I though the problem might be lurking, but so far I have nothing. I went over to the "Vanilla" Forum (the forum software is called "Vanilla") and searched it for reports of similar problems. I found several reports of sudden timeouts, mostly when folks took too long to write a comment, but nothing relating to the specific problems we have experienced here. So I wrote a report, posted it under the heading "Two attempts required for logins and posts," and I'm waiting to see what happens.

    If any of you understand PHP and want to read my post and any comments that it gleans, the URL is http://lussumo.com/community/discussion/9537/two-attempts-required-to-login-and-post-comments/#Item_1 .

    Remember this from the Shopsmith Forum? "We are aware of the problem and will keep you informed."

    With all good wishes,
    Nick
    • CommentAuthorrld
    • CommentTimeMay 20th 2009
     
    Nick
    Encounted login problems. I knew my log in name and password and carefully typed them in. On the fourth try using the same user name and password, it let me in. Just so you know. This happened at 10:45 pm PDT.
    rld (Bob)
    San Diego
    • CommentAuthorJPG40504
    • CommentTimeMay 20th 2009 edited
     
    I backed out from my Firefox session. I had previously come in by linking from a ss forum post by Dusty.

    I came straight in with a new firefox session. No post problems(yet?).

    OK Now it happened again! link Apparently NOT a factor! BTW edit NEVER fails!
    •  
      CommentAuthormickyd
    • CommentTimeMay 20th 2009
     
    Using IE 8, when composing a reply and you temporarily navigate away by opening up another browser tab, when you return back to the forum, you have to sign in again and your message that you were in the process of preparing is gone.
    • CommentAuthorBlane Ryan
    • CommentTimeMay 20th 2009
     
    This is sort of related. When I signed up for the forum, I had inadvertently registered twice. What do I need to do to delete the one I do not want?

    BPR
    • CommentAuthordusty
    • CommentTimeMay 20th 2009 edited
     
    The problems that I have had are intermittent. That is to say, sometimes when I sign in, I get right in. When I do get the error message, if I simply click on :add your comment" again - it works. I do not have to retype the post.

    I have been operating on xp and Mozilla Firefox.

    I had to click a second time to get past the error message for this posting. This is a small problem.
    •  
      CommentAuthormickyd
    • CommentTimeMay 21st 2009
     
    Login screen - Remember me check box doesn't store user id and password. If you check the box, log in, log out, and go back to log in again, you need to re-enter user and password.
    • CommentAuthorlv2wdwrk
    • CommentTimeMay 31st 2009
     
    Nick,
    Just thought I would let you know I get the message when posting that "there has been an error". All I have to do is click o add comment box and message is posted. No big problem here, just wanted to let you know in case you needed to contact the vendor.

    Great site and thanks for all your work getting it up an going.
    •  
      CommentAuthormickyd
    • CommentTimeJun 1st 2009
     
    I have to retract my previous post (2 posts back) regarding the login screen not remembering user ID and password. I found out today that even though you don't SEE your ID and ***** for your passwork, you ARE remembered becasue if you click on the PROCEED button, you get into the site without having to enter user and password info.
    • CommentAuthorBeeg
    • CommentTimeJun 1st 2009
     
    You can check your sign in status, by looking at the upper right hand corner.
    • CommentAuthorcolday
    • CommentTimeJun 1st 2009
     
    I also found out that if I click the "Remember me" box, then bookmark the "Discussions" or "Categories" page & use that bookmark it will work. I've not logged in a week or more, I've even restarted the browser & the computer without having to login. Also unlike the Shopsmith Forums it remembers what posts I've read quite well.
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      CommentAuthorStick
    • CommentTimeSep 11th 2014
     
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